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Retail Sales Associate

2 months ago


Basingstoke, Hampshire, United Kingdom Festival Place Full time
About Festival Place

Festival Place is a leading retail destination in Basingstoke, offering a unique shopping experience with a range of high-end brands and services.

Job Summary

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Beaverbrooks The Jewellers. As a Sales Assistant, you will be responsible for providing exceptional customer service, selling stunning diamonds, jewellery, and watches, and contributing to the overall success of our store.

Main Responsibilities
  • Sales and Customer Service: Provide outstanding customer service, building strong relationships with customers and identifying their needs to make informed sales recommendations.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including diamonds, jewellery, and watches, to effectively communicate their features and benefits to customers.
  • Store Operations: Contribute to the smooth operation of the store, including maintaining a clean and organized store environment, processing transactions, and adhering to company policies and procedures.
Requirements
  • Customer Focus: A passion for delivering exceptional customer service and building strong relationships with customers.
  • Product Knowledge: A strong understanding of luxury jewellery and watches, including diamonds, gemstones, and watchmaking.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Teamwork: A willingness to work collaboratively as part of a team to achieve sales targets and contribute to the overall success of the store.
What We Offer
  • Competitive Salary: A competitive salary and bonus scheme, with opportunities for career progression and professional development.
  • Benefits Package: A comprehensive benefits package, including outstanding colleague discounts, recognised qualifications, and a wellbeing scheme.
  • Career Opportunities: Opportunities to develop your skills and knowledge, with a clear career progression path and opportunities for advancement.