Housing Advisor Specialist

2 days ago


West Midlands Combined Authority, United Kingdom We Manage Jobs(WMJobs) Full time

**Job Title:** Housing Independence Officer

We are seeking a skilled and experienced professional to join our Private Rented Sector & Housing Standards Team as a Housing Needs Advisor. This exciting opportunity will involve administration of Houses in Multiple Occupation (HMO) licensing, providing an effective, efficient and responsive HMO licensing service for customers and the public.

The successful candidate will be working within a focused proactive housing licensing team:

  • Providing excellent communication with tenants and landlords by phone, email and letter, answering questions about the schemes and why inspections are taking place.
  • Management of digital records on Civica CX system (training can be provided). Previous experience in Private Housing would be desirable but not essential.

**Required Skills and Qualifications:**

  • Ability to demonstrate good ICT skills and knowledge of Microsoft Office Suite including Outlook.
  • Literacy and Numeracy Level 1 preferable, but if these are not possessed then a proven track record of experience in a field where basic numeracy and literacy are required and the candidate has successfully carried out these tasks for a number of years.

**Benefits:**

A competitive salary is available for this role. The estimated annual salary for this position is £25,000 - £30,000 depending on experience.


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