Housing Options Advisor Position

3 weeks ago


West Midlands Combined Authority, United Kingdom Niyaa People Ltd Full time
Temporary Housing Solutions Role

This role involves providing customer-focused services, offering essential advice and support to prevent homelessness and help individuals find temporary accommodation. The successful candidate will engage with residents, work closely with housing providers, and maintain detailed records to ensure smooth service delivery.

  • Deliver proactive advice to prevent homelessness and manage the Homeless Prevention Fund.
  • Facilitate temporary housing solutions for those in need, handling administrative tasks and supporting housing benefit applications.
  • Provide empathetic and professional support to residents who require assistance with the housing process.
Key Responsibilities:
  • Proactively offer advice and guidance to prevent homelessness and manage related funds.
  • Collaborate with housing providers to secure temporary housing solutions for those in need.
  • Support residents through the housing process, addressing sensitive situations with empathy and professionalism.

Salary Range: £19 - £21 per hour (paid via umbrella)
Location: Based locally, with travel as needed
Contract: 3 months with potential for extension



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