Assistant Manager

1 month ago

Poole, Poole, United Kingdom Hollywood Bowl Full time

{"h2": "About the Role", "p": "As a highly motivated and engaging Assistant Manager, you will be at the forefront of delivering exceptional customer experiences at Hollywood Bowl Group. With a passion for customer service and a proven track record of inspiring and developing large teams, you will be responsible for guaranteeing that your centre has the best standards and service in the industry.

Key Responsibilities:

* Coaching and mentoring the team to achieve exceptional results
* Running an exceptional operation, front-of-house, to ensure a safe and fun environment for customers
* Supporting the General Manager back-of-house in delivering on centre goals and financial targets

What We Offer:

* A 40-hour contract, plus additional pay for any extra shifts you work
* 50% off food when you are working
* One in four weekends off
* Optional pension plan
* 28 days holiday & additional days holiday with length of service
* Access to our in-house Centre Manager in Training programme and apprenticeships
* Free games vouchers every month
* 30% discount off food and drink for you and up to five friends
* Access to our Employee Assistance Programme (EAP) for you and your family, plus access to our dedicated Mental Health First Aiders
* The opportunity to join our healthcare cash plan
* Financial long service awards
* A £15 donation to our dedicated charity partner when you complete your induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits

What You Will Need:

* Management experience, ideally within the leisure, hospitality, or retail industry
* A passion for customer service
* Evidence of inspiring and developing large teams
* A willingness to work nights and weekends
* Desire for success

About Us:

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. With 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Puttstars and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment.

We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

If you're a motivated and engaging individual who is passionate about delivering exceptional customer experiences, we want to hear from you"}

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