Data Protection Specialist

4 weeks ago


Manchester, United Kingdom Markerstudy Group Full time

Job Title: Data Protection Specialist

Locations: Manchester or Tunbridge Wells (hybrid working)

Role Overview:

The Data Protection Specialist will be responsible for coordinating, tracking, and completing all Subject Access and other rights requests in a timely and accurate manner within Data Protection regulations.

Responsibilities:

  • Manage the end-to-end process of a Data Subject Request, ensuring timely responses within ICO guidelines.
  • Log all requests and produce correspondence in response to subject access and rights requests received in line with GDPR regulations.
  • Maintain accurate records of communication with customers and colleagues.
  • Ensure other business areas are contacted promptly on receipt of Data Subject Requests to facilitate solutions.
  • Update the Data Subject Tracker and provide weekly figures to the Team Manager.
  • Proactively escalate issues and provide feedback to the team manager/leader when necessary.
  • Take full responsibility for file requests and process them within the regulated timeline.
  • Apply appropriate redactions/exemptions as outlined in the Data Protection Act and GDPR for complex requests.
  • Manage Right to be Forgotten and Right to Erasure cases according to company retention policy.
  • Manage a varied workload, prioritizing tasks across multiple Data Subject Requests and making decisions on redactions.
  • Maintain awareness of GDPR and related data protection legislation.
  • Develop and maintain good working relationships with key contacts within the business.
  • Ensure SharePoint is audited, and duplicate data/no longer required data is deleted.
  • Monitor mailboxes, ensuring they are up to date, and respond to customers/colleagues in a timely manner.
  • Respond to customers via email, providing support and jargon-free explanations to deliver a first-class service.
  • Double-check colleague's work, providing constructive feedback, and make further redactions if required.
  • Send Data Subject Requests securely via email or post and log them as complete.


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