Food and Beverage Team Member
5 days ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team at Crewe Hall Hotel & Spa. As a Food and Beverage Team Member, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable experience.
Key Responsibilities:
- Provide exceptional guest service and ensure that our guests have a memorable experience.
- Work in a variety of Food and Beverage areas across the hotel, including the Brasserie restaurant and terrace bar.
- Keep up to date with pricing and promotions to provide advice to guests and maximise sales.
- Support the team in maintaining high standards of service and quality.
Requirements:
- Passion for delivering exceptional guest service.
- Strong customer service skills.
- Good time management and organisational skills.
- Ability to work under pressure.
What We Offer:
- Free health club membership.
- Discounts across The QHotels Collection.
- Family & Friends discounts in hotels across The QHotels Collection.
- Support with training & professional qualifications, including course fees.
- Various learning & development opportunities.
- Access to an Employee Assistance Program – Hospitality Action.
- Refer a friend scheme.
- FREE parking.
About Us:
Crewe Hall Hotel & Spa is a 4-star hotel located just outside Crewe. We offer a range of amenities, including a gym, pool, sauna, steam room, two tennis courts, and a relaxing Elemis spa. We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all.
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