Commercial Coordinator

4 weeks ago

Cheltenham, Gloucestershire, United Kingdom Spirax-Sarco Engineering Full time

Job Title: Commercial Coordinator

Job Summary:

We are seeking a highly skilled Commercial Coordinator to join our team at Spirax-Sarco Engineering. As a Commercial Coordinator, you will play a critical role in providing commercial and sales support to our UK & ROI customers, Sales Engineers, and Project Management teams.

Key Responsibilities:

  • Process customer orders from initial enquiry through to purchasing and invoicing, ensuring timely and accurate delivery.
  • Manage RIO orders that require export, ensuring compliance with all relevant regulations.
  • Support customers with offering required add-ons to parts ordered or alternatives to meet their delivery requirements.
  • Provide accurate and detailed price and availability quotations to customers via phone or email enquiry.
  • Raise purchase orders on suppliers and expedite these to meet customer delivery requirements, managing this through to authorization of invoice.

Requirements:

  • Excellent customer service skills and proven ability to achieve KPIs and targets.
  • Commercial awareness and customer focus.
  • Excellent attention to detail, communication skills, and effective time management.
  • Ability to work collaboratively and be computer literate.

About Spirax-Sarco Engineering:

Spirax-Sarco Engineering is a global leader in the supply of engineered solutions for the design, provision, and maintenance of efficient industrial and commercial steam systems. We are part of the Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping, and associated fluid technologies.

Benefits:

We offer a competitive salary, flexible working, and excellent benefits, including 27 days holiday allowance, comprehensive private healthcare, enhanced pension plan, life assurance, and optional participation in a Share Ownership Plan.

Our Culture:

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. We value diversity, equity, and inclusion and strive to create a workplace where everyone feels welcome and supported.

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