Family Support Specialist

12 hours ago


Chichester, West Sussex, United Kingdom Arun & Chichester Citizens Advice Full time

Are you passionate about helping individuals and families overcome energy poverty?

We are seeking an experienced Family Support Specialist to join our team in Arun and Chichester districts.

This is a fixed-term position until March 2026, with part-time hours from Monday to Friday.

The estimated annual salary for this role is £25,000 - £30,000, depending on experience.

Main Responsibilities:

  • Provide personalized advice on energy efficiency, benefits, and debt management to alleviate fuel poverty
  • IDentify and recommend schemes to improve energy efficiency in clients' homes
  • Offer guidance on damp and mould prevention and removal
  • Support clients in adopting healthy energy-related habits
  • Assist clients in maximizing their income through benefit entitlement checks and financial planning

Requirements:

  • Ability to work independently in the community while maintaining communication with colleagues as needed
  • A valid driving license with business insurance coverage

Benefits:

  • Part-time schedule with flexible working arrangements

Training: Full training will be provided for the successful candidate, ensuring they have the necessary skills and knowledge to excel in this role.


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