Employee Relations Advisor
1 day ago
Location: Paddington London - Hybrid (or Waltham on the Wolds/Slough/Remote)
Contract Length: 3-month initial contract - Potential to be extended
Shift Pattern: Monday - Friday 09.00am - 17.00pm
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for an Employee Relations Advisor on behalf of a global manufacturing company. This is an immediate starting position, and ideally a hybrid position based in the Paddington office, but could also be based from Waltham on the Wolds, Slough, or fully remote.
The successful Employee Relations Advisor will join the Associate Relations Team of 6 employees based around the offices above. My client is looking for an experienced Employee Relations Advisor who is used to contracting in different, large organizations and can adjust easily to different protocols and procedures. This position requires managing large volumes of cases at any given time (around 20-25 cases), which can vary from conversations and guidance to disciplinary and grievance-level issues.
Responsibilities:
- Working with the Associate Relations (AR) Manager, provide advice and support to line managers, associates, and P&O Business Partners on a range of Employee Relations issues, including performance improvement, conduct issues, grievances, sickness absence, flexible working requests, and workplace concerns.
- Ensure that Employee Relations investigations are conducted thoroughly, fairly, and objectively, and in a manner that aligns with our Five Principles, the Associate Concept, and legislative requirements.
- Partner with and coach line managers on performance improvement processes and documentation.
- Provide interpretation of AR policies and processes to Line Managers and Business Partners, making recommendations regarding policy enhancements and updates as required.
- Engage with AR Manager and AR Lead on complex, high-risk situations for respective Sites/Client Groups.
- Ensure proper documentation and follow-up.
- Work proactively with the AR Manager on case management levels relating to the segment[s] to ensure workloads are manageable and cases are responded to in a timely manner.
- Participate in weekly case review meetings collaboratively with the rest of the UK/Ireland AR team to help with case management, identify trends, and initiate processes as required.
- Ensure accurate input into Service Now [SNOW] for case management as required.
- Work in partnership with AR Manager to track and report on segment[s] AR trends proactively.
- Through the Service to Partnership model, and using AR data and insights, work collaboratively with P&O Business Partners to identify and drive required AR interventions.
- Develop the skill and capacity of line managers in the AR space to manage people issues effectively and independently, as required, creating and delivering AR Capability programs for Line Managers and P&O Business Partners.
- Provide support as required to the AR Manager on any org change initiatives, including org restructures, business transfers, changes to terms and conditions of employment, etc.
- Identify AR trends and best practice and partner with the AR Lead as required with appropriate actions.
- Deliver against the AR Strategy and UK/Ireland Priority set - Participate in Local, Regional, and Global AR projects as required.
- Assist with DSAR's as required in collaboration with internal legal counsel, FeDs & Data Privacy teams.
- Partner with Legal Counsel [internal & external] as required on employment issues.
- Participate in segment SIM/SMART/LM Community calls/meetings as required.
Day-to-Day Operations:
- Partner with Line Managers to deploy AR processes in line with the 5Ps (Company policies) and Associate Concept.
- Resolve disputes and conflicts in partnership with Line Managers and P&O Business Partners.
- Leverage best practices, trends, and employment law developments to identify areas of improvement and communicate suggestions to AR Manager and AR Lead.
- Develop and maintain a working knowledge of legal developments and leading industry associate relations practices.
Key Skills/Experiences:
- Ideally CIPD qualified and educated to degree level or equivalent.
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