Customer Support Specialist

4 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Dreams Ltd Full time

At Dreams, we believe in creating a workplace that's as loving as our beds. That's why we're passionate about our people-first culture, where every team member makes a difference. Our Bedquarters in High Wycombe is home to over 250 dedicated dreamers who share our vision of making work a special place to be too. From charity fundraisers to all-staff lunches, we celebrate every success, big or small. As a customer-focused company, we're committed to delivering outstanding service to our customers. That's where you come in. We're looking for a Customer Service Advisor to join our team based in Loudwater, Buckinghamshire. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner. You will be the face of our company, and your excellent communication skills and product knowledge will make all the difference. If you're passionate about delivering outstanding service and working in a fast-paced environment, we'd love to hear from you.

Key Responsibilities:
  • Provide exceptional customer service to our customers, responding to their inquiries and resolving issues in a timely and professional manner
  • Develop and maintain a thorough understanding of our products and services, including our bedding range and delivery options
  • Work closely with our sales team to ensure seamless communication and delivery of our products
  • Contribute to the development and implementation of customer service strategies and initiatives
What We Offer:
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The chance to work with a leading brand in the bedding industry


  • High Wycombe, Buckinghamshire, United Kingdom Lloyds Banking Group Full time

    About This RoleWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our team at Lloyds Banking Group.Key ResponsibilitiesAs a Customer Support Specialist, you will be the first point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.RequirementsExcellent...


  • High Wycombe, Buckinghamshire, United Kingdom Ernest Gordon Recruitment Full time

    Job Title: Technical Customer Support SpecialistJob Summary:Ernest Gordon Recruitment is seeking a skilled Technical Customer Support Specialist to join our team. As a Technical Customer Support Specialist, you will be responsible for providing timely and effective support to customers, collaborating with internal teams to communicate customer feedback and...


  • High Wycombe, Buckinghamshire, United Kingdom Ernest Gordon Recruitment Full time

    **Technical Customer Support Specialist Opportunity**We are looking for a skilled Technical Customer Support Specialist to join our team at Ernest Gordon Recruitment. As a French Speaking Technical Customer Support Specialist, you will be responsible for providing exceptional customer service and technical support to clients in the Automotive industry.About...


  • High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    Job Title: Customer Support Infrastructure SpecialistLocation: Remote (UK)Job Type: Full-time, PermanentSalary: £30000 pa plus benefitsMain Responsibilities:As a Support Infrastructure Specialist, you will be responsible for monitoring and maintaining key support systems, including Zendesk and 8x8. You will identify and resolve any issues that arise, and...


  • High Wycombe, Buckinghamshire, United Kingdom Obscurant Recruitment Solutions Ltd Full time

    Job Summary:Obscurant Recruitment Solutions Ltd is seeking a skilled French Speaking Customer Support Specialist to join our team. As a key member of our customer support team, you will provide exceptional technical support to clients via phone, email, and Microsoft Teams. Key Responsibilities:Provide technical support to clients via phone, email, and...


  • High Wycombe, Buckinghamshire, United Kingdom Ernest Gordon Recruitment Full time

    Service Engineer PositionWe are seeking a skilled Service Engineer to join our team at Ernest Gordon Recruitment. The successful candidate will have a background in HVAC/BMS and be responsible for providing technical support and maintenance services to our clients.The ideal candidate will have experience working with HVAC/BMS systems, as well as excellent...


  • High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in High Wycombe, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in High Wycombe, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle...


  • High Wycombe, Buckinghamshire, United Kingdom Focusrite Full time

    Technical Support SpecialistAt Focusrite, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide technical support to customers via phone, email, and live chat.Work with...


  • High Wycombe, Buckinghamshire, United Kingdom Origin Frames Full time

    About the Role:We're seeking a skilled Customer Satisfaction Specialist to join our team at Origin Frames. As a Partner Services Executive, you'll play a crucial role in delivering exceptional service and support to our clients.Your Key Responsibilities:Develop and maintain strong business relationships with clients to ensure their needs are met and...


  • High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Customer Experience Specialist at beBee Professionals, you will be the first point of contact for customers, providing accurate information and resolving queries in a timely manner. Key responsibilities include handling incoming calls, emails, and chat queries, and working closely with other departments to ensure customer...


  • High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    Technical Support SpecialistAs a Technical Support Specialist at The Focusrite Group, you will play a vital role in maintaining the high level of customer service we provide. Working as part of a global cross-functional team, you will be responsible for answering pre and post sales customer enquiries by phone, email, and live chat, and working proactively to...


  • High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Frontline Support Specialist to join our team at beBee Professionals in High Wycombe. The ideal candidate will be a motivated individual with excellent communication skills and a passion for delivering results.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational...


  • High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    Technical Support SpecialistAt The Focusrite Group, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide technical support to customers via phone, email, and live...

  • IT Support Specialist

    1 month ago


    High Wycombe, Buckinghamshire, United Kingdom Think IT Resources Full time

    We are seeking a skilled IT Support Specialist to join our team at Think IT Resources in High Wycombe. This permanent role offers a competitive salary of £30,000 p/a and a comprehensive benefits package.Key responsibilities include:Providing technical support for Windows technologiesWorking in both BAU and project environmentsManaging infrastructure and...


  • High Wycombe, Buckinghamshire, United Kingdom Ernest Gordon Recruitment Full time

    Job Summary: We are seeking a skilled Technical Customer Advisor to join our team at Ernest Gordon Recruitment. As a Technical Customer Advisor, you will be responsible for providing exceptional customer support and resolving technical issues within the Automotive or Motorsport industry.About the Role: As a Technical Customer Advisor, you will be the primary...


  • High Wycombe, Buckinghamshire, United Kingdom Ernest Gordon Recruitment Full time

    Job DescriptionWe are seeking a skilled Technical Customer Advisor to join our team at Ernest Gordon Recruitment. As a Technical Customer Advisor, you will be responsible for providing exceptional customer support to clients in the Automotive industry.Key Responsibilities:Provide technical support to customers via phone, email, and in-personResolve customer...

  • IT Support Specialist

    1 month ago


    High Wycombe, Buckinghamshire, United Kingdom Adore Recruitment Full time

    IT Support SpecialistAdore Recruitment is seeking an experienced IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our internal and external clients.Key Responsibilities:Provide remote IT support to customers using industry-accepted remote support software.Perform password...


  • High Wycombe, Buckinghamshire, United Kingdom Expert Employment Full time

    Your mission will be to tackle customer inquiries with precision, provide in-depth product information, and deliver exceptional support. Your enthusiasm for cars and background in customer service will be your greatest assets.Key ResponsibilitiesLeverage your automotive industry experience or knowledge to provide accurate and timely support.Communicate...


  • High Wycombe, Buckinghamshire, United Kingdom BT Group Full time

    About the Role:We are seeking a talented Sales and Customer Engagement Specialist to join our team at BT Group. As a Sales and Customer Engagement Specialist, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide excellent customer service and sales support to customersWork closely...