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London, Greater London, United Kingdom The Economist Full time
Principal UX Researcher

We are seeking a highly skilled and experienced Principal UX Researcher to play a pivotal role in shaping the future of our products and services. As a key member of our team, you will be responsible for uncovering deep user insights and translating them into actionable strategic recommendations that drive product innovation and improve user satisfaction.

Key Responsibilities
  • Lead strategic research initiatives: Plan, design, and execute a variety of research projects to uncover user experience challenges and inform medium to long-term product strategy.
  • Uncover user needs and motivations: Conduct in-depth interviews, surveys, ethnographic studies, usability testing, and other research methods to understand user behaviors, pain points, and inform new product development.
  • Synthesise and analyse research findings: Translate raw data into meaningful insights, identify patterns, and develop actionable recommendations to drive product innovation and improve user satisfaction.
  • Communicate research impact: Effectively present research findings to diverse stakeholders, including product managers, designers, and marketers, using compelling storytelling and data visualisation.
  • Champion user-centred design: Advocate for the user perspective throughout the product development lifecycle and ensure that research insights are integrated into product roadmaps and decision-making processes.
  • Collaborate across disciplines: Partner with cross-functional teams to align research goals with business objectives and foster a culture of user-centricity across product marketing and the data, research, and insight department.
  • Sharing best practices: Coach designers to conduct their own research and create an ongoing learning environment.
  • Stay ahead of industry trends: Keep abreast of the latest research methodologies, tools, and trends in UX research to ensure our team remains at the forefront of the field.
Requirements
  • 5+ years of proven experience in UX research, with a strong emphasis on strategic research initiatives.
  • Expertise in a wide range of qualitative and quantitative research methodologies.
  • Excellent analytical and problem-solving skills with the ability to synthesise complex information into actionable insights.
  • Strong communication and presentation skills, both written and verbal, with the ability to tailor messages to different audiences.
  • Proven ability to collaborate effectively with cross-functional teams and build strong relationships with a wide range of stakeholders.
  • Passion for user-centered design and a deep understanding of user research principles and best practices.
  • Experience with research tools and software (UserTesting, Figma, Qualtrics).

The Economist Group values diversity and is committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, or marital status.