Automotive Quality Assurance Specialist
2 weeks ago
Direct Response Employment Services is working with a long-established client in Trowbridge to recruit a Quality Controller to join their team on a permanent basis.
The Quality Controller will play a crucial role in ensuring the quality of products supplied to customers, maintaining and improving quality standards as required. This role involves visual inspection of goods, accurately recording inspection results, and supplier colour approvals.
The department works closely with Customer Service to ensure queries are dealt with quickly and efficiently.
Key responsibilities include:
- Inspecting products on delivery to warehouses to ensure quality standards are met by factories.
- Writing inspection reports to communicate any issues found during AQL inspections and providing guidance on garment quality improvements.
- Discussing further issues/quarantined stock with the wider business and outlining further steps needed.
- Visual inspections and colour management of supplier fabric submissions to ensure colour consistency across ranges.
- Being a point of contact for customer issues/feedback, liaising with relevant departments, and ensuring progress on issues is monitored.
- Receiving customer returns requiring QC attention, performing investigations, and liaising feedback to relevant departments in a timely manner.
- Accurately recording stock movement via warehouse stock system in relation to AQL garment inspections.
- Completing KPI tracking for Quality Control functions, ensuring all relevant reports are produced and distributed on time.
- Supporting the Design/Buying team with product development tasks.
- Managing the QC mailbox and performing ad hoc tasks.
Required attributes include:
- Confidence in working independently.
- Ability and confidence in making approval decisions.
- Experience in working under pressure.
- Comfortable following processes on a routine basis.
- Effective time management.
- Ability to maintain accurate reporting and analytics.
- Strength in communicating and collaborating with colleagues, both in the immediate team and internal departments.
- Strong attention to detail and methodical approach.
- Ability to problem-solve individually and collaboratively.
- Flexibility in working in a small team.
Desirable attributes include:
- IT literacy with good knowledge of Microsoft Office, especially Excel.
- Ability to learn new processes and systems quickly.
- Knowledge of garment construction and pattern understanding.
Working hours are Monday to Friday with flexibility on start and finish times, and a salary of £24,000 per annum.
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