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Legal Support Assistant

2 months ago

Newton Abbot, Devon, United Kingdom Office Angels Full time
Legal Support Administrator

We are seeking a highly organized and detail-oriented Legal Support Administrator to join our team at Office Angels. As a Legal Support Administrator, you will play a crucial role in the day-to-day progression of cases, working closely with our Case Progression Officers and clients.

Key Responsibilities:
  • Answering telephone calls and passing information in a timely manner.
  • Be the first point of contact for clients, dealing with both new enquiries and existing clients.
  • Working closely with Case Progression Officers and other members in the team to progress cases and provide excellent customer service.
  • Liaising with the Prosecution, Courts, Barrister Chambers and Chambers by both telephone and email.
  • Recording notes of conversations and preparation on files.
  • Taking mitigation and witness statements from clients.
  • Manage and organise your workload efficiently and effectively.
  • Establish and maintain an effective working relationship with colleagues, supervisors and clients.
Requirements:
  • Good communication and customer service skills - both oral and written.
  • Paying fine attention to detail.
  • Competent IT skills including knowledge in Microsoft Office and Outlook.
  • Have excellent organisation.
  • Work well within a team as well as being able to use your own initiative and work independently.
  • Be able to prioritise and manage workload.
  • Have the ability and enthusiasm to learn.

This is an excellent opportunity to gain experience in the legal industry and develop your skills in a supportive and friendly environment. If you are a motivated and organized individual who is looking to start your career in a professional setting, we would love to hear from you.