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Payroll Manager

2 months ago


Crawley, West Sussex, United Kingdom CRA GROUP LIMITED Full time
Job Summary:

The Payroll Manager will lead a team of professionals to deliver efficient and accurate payroll and HR administration services to employees, managers, schools, and external partners. This role will be responsible for the day-to-day management of payroll processes and HR administration, ensuring compliance with relevant legislation and policies.

Key Responsibilities:
  • Ensure all payroll transactions are processed efficiently, while also ensuring the team is appropriately skilled and supported to address complex payroll, pensions, and HR questions and enquiries.
  • Develop, design, and implement compliant, efficient, and effective payroll services and systems, and oversee the implementation of improvements to customer experience.
  • Manage and direct day-to-day operations, leading teams to deliver a highly valued service, including contributing to team development, setting targets, and planning work.
  • Provide high-level subject matter expertise in running a payroll service, resolving complex problems, and achieving compliance, efficiency, and excellent customer experiences.
  • Establish strong working relationships with internal and external customers, lead and support teams, and communicate complex matters in a clear and concise manner.
Requirements:
  • Clear and effective written communication skills for reports, guidance, reviews, and proposals for business change.
  • Excellent verbal communication skills to build professional relationships with other managers and outside bodies, and coordinate operations and staff managed.
  • Good decision-making and problem-solving skills to analyse broad specialist information and operational and system issues.
  • Effective people management skills, including performance management skills and the ability to provide direction, development, and support to individuals and teams.
  • The ability to lead a large team in the management of complex work to timescales, delivering complex projects and improvement work.
  • The ability to review and adapt working practices, systems, and processes in response to changes in the requirements of the business or legislation.
  • Strong analytical and problem-solving skills to analyse complex specialist information and find practical solutions.
  • Experience with working with SAP or Oracle.
Additional Requirements:
  • Chartered Institute of Payroll Professionals (CIPP) qualified or an equivalent qualification.
  • Demonstrable technical and theoretical knowledge related to payroll, pensions, payments, and other specific administration and management at this professional level.