Career Launch Ambassador

3 days ago


Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time
About the Role

We are looking for a talented Client Support Specialist to join our award-winning Apprenticeship scheme at EE. This is an exciting opportunity to launch your career in customer service and gain valuable skills and experience in a dynamic and supportive environment.

As a Client Support Specialist, you will be responsible for providing top-class customer support through various communication channels, including phone, email, and social media. You will work closely with colleagues to resolve customer queries, identify solutions, and provide excellent service at every touchpoint.

The successful candidate will have a competitive starting salary of £20,280 per annum, plus incentives throughout the year. They will also benefit from a range of perks, including discounts on EE and BT products, volunteering days, and access to our Smart working model.

In this role, you will be part of a passionate team dedicated to helping you progress your career and achieve your goals. You will have access to a range of training and development opportunities, including our Aspire programme, which can help you launch a career in a specific area of interest.

Key responsibilities:

  • To deliver exceptional customer experiences through timely and effective resolution of customer queries
  • To work collaboratively with colleagues to achieve shared goals and objectives
  • To contribute to the ongoing improvement of our customer service processes and procedures


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