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Payroll Team Leader

2 months ago


Stevenage, Hertfordshire, United Kingdom East and North Herts NHS Trust Full time
About the Role

We are seeking a highly skilled and experienced Payroll Team Leader to join our team at East and North Herts NHS Trust. As a key member of our payroll department, you will be responsible for ensuring the smooth operation of our payroll processes, providing exceptional customer service, and maintaining accurate and timely payroll processing.

Key Responsibilities
  • Manage and supervise a team of payroll and pension staff to ensure the successful running of the team payroll.
  • Provide high-quality customer service to staff and stakeholders, ensuring that payroll queries are resolved promptly and efficiently.
  • Process payroll runs, supplementary runs, and reversals as necessary, ensuring accuracy and compliance with HMRC legislation and NHS policy.
  • Train, coach, and advise payroll team members on payroll and pension issues, including manual calculations of complex tax, NI, and pension deductions.
  • Work collaboratively with other team leaders, payroll officers, and pension officers to ensure that staff are paid accurately and in line with both HMRC legislation and NHS policy.
Requirements
  • Strong knowledge of pay procedures and UK statutory legislation.
  • Experience of working in a large, fast-paced payroll/pensions environment, preferably in a shared service environment.
  • Proven ability to mentor and develop a team.
  • Experience working with multiple stakeholders.
Desirable Skills
  • Excellent customer service skills.
  • Impeccable attention to detail and organizational skills.
  • Manual payroll calculations in UK tax, NI, pensions, and other statutory deductions.
  • Advanced knowledge of Microsoft packages, specifically Excel, with the ability to use VLOOKUPs, Pivots, Mail Merges, and Macros.
Knowledge and Qualifications
  • Knowledge of NHS conditions of pay, NHS travel and expenses regulations, NHS pension regulations, calculation of PAYE, and NHS working practices.
  • Experience of Oracle ESR system.
  • Minimum of 5 GCSEs, including Maths and English at Grades 9-4 (A*-C) or equivalent qualifications.
  • NVQ Level 5/CIPP/IPPM qualification.
  • ECDL.