Application Innovation Specialist

4 weeks ago


West Midlands Combined Authority, United Kingdom Permanent Futures Ltd Full time

Job Summary

We are seeking an experienced Applications professional to join our team at Permanent Futures Ltd. As an Applications Specialist, you will play a key role in supporting business-critical systems and applications in an ITIL-aligned environment.

Key Responsibilities:

  • Monitor and maintain applications servers, web servers, and log files.
  • Escalate and resolve application-related incidents and issues.
  • Work with third-party suppliers and stakeholders to deliver patch releases and vendor support.
  • Maintain middleware, including IIS, MS-SQL Server, Active Directory, ASP, and.NET.
  • Design, develop, test, and deploy Tableau Dashboards.
  • Report writing using PowerShell, JavaScript, HTML, and SQL.

Requirements

  • ITIL process knowledge, including incident management, change management, and problem management.
  • Understanding of application design and development, including agile methodologies, database design, and infrastructure technologies.
  • Strong customer focus and communication skills.
  • Experience with Elasticsearch or a NoSQL document store.
  • Experience administering multiple monitoring systems, such as Kubernetes, Grafana, and Elastic Cloud.

Desirable Skills

  • ITIL v3/4 Foundation Certification.
  • Tableau certification.

We are looking for a skilled Applications professional who can inspire trust and confidence in our team. If you have a strong technical background and excellent communication skills, we encourage you to apply for this exciting opportunity.



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