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Service Advisor
2 months ago
We are seeking an experienced Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities:- Manage all service telephone and walk-in enquiries, providing timely and accurate responses to customer queries.
- Meet and greet customers, qualifying and identifying their needs for vehicle drop-off, and ensuring a smooth handover process.
- Discuss and up-sell additional work to customers, advising on unsold work and providing expert recommendations.
- Carry out inspections where necessary prior to handover to customers, ensuring the highest standards of quality and service.
- Previous experience as a Service Advisor in a main dealership environment is highly desirable.
- A valid driving licence is essential for this role.
Basic salary up to £24,000.
To apply for this exciting opportunity, please send an up-to-date CV to Howard at Jago Consultants.