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Assistant Manager

2 months ago

Saint Andrews, Fife, United Kingdom Forgans St Andrews Full time
About Us

At Forgangs St Andrews, we're a leading hospitality group with a diverse portfolio of over 40 venues across Scotland. Our mission is to deliver exceptional customer experiences and provide opportunities for growth and development.

The Role

We're seeking an experienced Assistant Manager to join our team. As a key member of our operations team, you'll be responsible for supporting sales growth, controlling costs, and ensuring consistently excellent customer service is delivered.

Key responsibilities include:

  • Supporting sales growth through effective marketing and promotional strategies
  • Controlling costs and optimizing operational efficiency
  • Ensuring consistently excellent customer service is delivered through effective staff development and training
  • Managing service standards and accountability for specific shifts in the absence of senior management
What We Offer

We offer a range of benefits to support your career development and well-being, including:

  • TRONC electronic tips
  • Wagestream
  • 30% off food and cinema tickets in all our venues
  • Quarterly bonus payment
  • Hotel and apartment discounts
  • Access to our Scotsman Perks Benefits Portal
  • Staff meals on duty
  • Flexible working opportunities
  • Career development through our Scotsman Steps training programme
  • Refer a Friend Scheme
Requirements

To be successful in this role, you'll need:

  • Experience in a similar role
  • Great leadership skills and the ability to work effectively in a social environment
  • The ability to communicate at all levels
  • A strong commercial awareness
  • Availability to work shifts, including evenings and weekends as per business needs

If you're a motivated and experienced professional looking for a new challenge, we'd love to hear from you.