Electric Vehicle Sales Specialist

3 weeks ago

Weybridge, Surrey, United Kingdom Octopus Energy Full time
What We Do

We're expanding our Electric Vehicle Sales Team in Weybridge, and we're looking for an Electric Vehicles Sales Specialist to manage sales directly with our customers, focusing on our salary sacrifice product. You'll be the face and voice of Octopus Electric Vehicles, advising and supporting customers throughout their journey towards purchasing an EV. You'll discuss their requirements and find the perfect vehicle for their lifestyle, considering the salary sacrifice product fully and the benefits of going electric.

We're all about growth - both for the business and for our people. We provide plenty of opportunities for career progression, continuous learning, and personal development. Whether you're eager to level up your skills or thrive in our fast-paced environment, we're here to support your journey and help you make an impact.

A genuine passion for customer experience and sustainability is a must, with a strong understanding of process and the importance of customer service. This role includes an uncapped commission scheme and a generous car allowance as part of the overall package and will be based in our brand new office in Weybridge three days a week.

What You'll Do
  • Speak to customers interested in purchasing an electric vehicle and qualify the right one for them.
  • Manage the end-to-end sales pipeline with customers - from lead through to delivery and deliver sales in line with targets.
  • Manage customer orders in progress and supervise order processing.
  • Continue planning and targeting of the acquisition of new customers.
  • Record customer satisfaction to ensure that customers are having the best experience.
  • Provide excellent customer service both through the sales process and also in after-sales customer care.
  • Strategically build your pipeline working with the team to create strong relationships both with internal stakeholders as well as with our customers both on a consumer and business level.

What You'll Need
  • Minimum 2 years of sales experience, preferably in a B2C setting, with relevant experience in roles such as SDR, software sales, or recruitment.
  • Experience in technology-driven sales processes (CRM, digital sales).
  • Proven track record of working in a target-driven role and providing excellent customer experiences.
  • Strong communication skills, a passionate drive, resilience, and a humble attitude.
  • An inquisitive nature with the ability to gather information to align customer needs with tailored solutions.
  • A genuine passion for going above and beyond for customers and a strong passion for Electric Vehicles, sustainability, and/or the automotive industry.
  • A start-up/entrepreneurial mind-set being able to adjust to change and keep up with a fast-moving business.
  • A constant focus on improving and developing personally and within a business.
  • Ideally, if you have previous experience within fleet, leasing, or selling a salary sacrifice product - this is a bonus.

Why Else You'll Love It Here
  • We're an equal opportunity employer, and we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
  • We want your hard work to be rewarded with perks you actually care about. Visit our perks hub to learn more.
  • We were voted one of the best companies to work for in 2024, and our Group CEO, Greg, has recorded a video on how we empower our people.

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