Real Estate Account Handler

4 weeks ago


London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

Job Summary

Your new role as a Real Estate Account Handler will involve working in a fast-paced and dynamic environment, providing outstanding support to the Account Executives. You will be responsible for servicing client accounts during the renewals process, including admin, presentations, negotiating premiums, and managing all paperwork.

Key Responsibilities

  • Servicing client accounts during the renewals process
  • Admin, presentations, negotiating premiums, and managing all paperwork
  • Working in partnership with Account Executives to deliver the needs of clients
  • Building renewals documents, reports, balancing mid-term adjustments, and crafting new quotes for customers
  • Ensuring client details are recorded accurately, providing cover by renewal date, assisting clients with queries daily, confirming cover with insurers, processing policies, and chasing outstanding documentation when required
  • Managing all account queries and credit control matters, as well as preparing underwriting information for presentations to insurers
  • Designing and delivering presentations as required, following up on new and existing renewal business quotations

Requirements

  • Previous experience working as a Real Estate/Property Owners Account Handler handling UK or European Property Owners
  • Progression towards Cert CII, Dip CII, or Advanced Dip CII
  • Excellent customer service skills and the ability to negotiate

What We Offer

  • Flexible working options available
  • Competitive salary of up to £45,000, depending on experience, plus comprehensive benefits and bonus package
  • Support from both Directors and Managers, with opportunities to take on further duties and responsibilities in the future


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