Property Support Assistant

3 weeks ago

Old Town, United Kingdom QA Limited Full time
Job Title: Property Support Apprentice

Join QA Limited, a leading provider of vocational apprenticeships, as a Property Support Apprentice and embark on a rewarding career in property management.

About the Role:

As a Property Support Apprentice, you will play a vital role in supporting the property management team at QA Limited. Your responsibilities will include managing utilities and broadband accounts, dealing with phone and email enquiries, and assisting with purchase/sales ledgers and credit control.

Key Responsibilities:

  • Manage utilities and broadband accounts using Office 365
  • Deal with phone and email enquiries, including searching for and processing payments
  • Assist with purchase/sales ledgers and credit control
  • Use Excel spreadsheets to record and compare data
  • Assist with front of house duties and direct visitors to the correct team member
  • Assemble tenant welcome bags as required

Desirable Skills:

  • Establish and maintain relationships
  • Work calmly and efficiently in a pressurised environment
  • Excellent organisation skills
  • Excellent communication and interpersonal skills
  • Previous work experience, ideally in a customer-facing role
  • PC skills and knowledge of MS Excel, Word, and Teams

Benefits:

  • Salary review subject to performance
  • Pension Scheme with company contributions

Future Prospects:

90% of QA apprentices secure permanent employment after completing their apprenticeship, a 20% higher rate than the national average.

About QA Limited:

QA Limited is a team of hardworking, driven, and fully committed individuals who respond quickly and work with landlords and tenants. We are proud to be one of the leading agents in Edinburgh.

Apprenticeship Details:

This vocational apprenticeship comprehensively supports your specific job role with QA Limited. Throughout your learning journey, you will be fully supported by your dedicated QA skills coach and your mentor at work.

On completion, you will gain a nationally recognised qualification at SCQF Level 6 and valuable work experience.

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