Property Support Assistant

5 days ago


Old Town, United Kingdom QA Limited Full time
Job Title: Property Support Apprentice

Join QA Limited as a Property Support Apprentice and embark on a rewarding career in property management. As a key member of our team, you will be responsible for providing administrative support to our property department, ensuring the smooth operation of our property portfolio.

Key Responsibilities:
  • Manage utilities and broadband accounts, ensuring timely payments and efficient communication with service providers.
  • Process phone and email enquiries, resolving issues and providing excellent customer service.
  • Assist with purchase/sales ledgers, credit control, and financial reporting.
  • Develop expertise in Xero software, utilizing it to record and compare data, and improve financial processes.
  • Provide front-of-house support, directing visitors and callers to the correct team members.
  • Assemble tenant welcome bags and assist with improving processes and procedures within the company.
Desirable Skills:
  • Excellent communication and interpersonal skills.
  • Ability to work calmly and efficiently in a pressurised environment.
  • Strong organisational skills and attention to detail.
  • Previous experience in a customer-facing role or property administration.
  • Proficiency in MS Excel, Word, and Teams.
Benefits:
  • Competitive salary of £15,000 per annum.
  • Opportunities for career progression and professional development.
  • Contributory pension scheme with company matched contributions.
  • 90% of QA apprentices secure permanent employment after completing their apprenticeship.


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