MTrec Commercial Representative

3 weeks ago


Durham, Durham, United Kingdom MTrec Commercial Full time

About MTrec Commercial:

MTrec Commercial is a reputable leader in the customer service industry, offering innovative solutions to businesses nationwide. As a Korean Speaking Customer Representative, you'll play a crucial role in delivering exceptional customer experiences and driving business growth.

Job Summary:

This position involves interacting with customers via various channels, handling inquiries, and resolving issues. The ideal candidate will possess excellent communication skills, a strong understanding of customer service principles, and fluency in Korean.

Key Responsibilities:

  • Provide exceptional customer service through various communication channels
  • Resolve customer complaints and concerns efficiently
  • Collaborate with internal teams to resolve complex issues
  • Continuously improve customer satisfaction levels

Requirements:

To succeed in this role, you should have a strong background in customer service, excellent communication skills, and fluency in Korean. A competitive salary range of $50,000 - $70,000 per annum, depending on experience, is also expected.

Why Join MTrec Commercial?

We offer a dynamic work environment that values diversity and inclusivity, opportunities for career growth and development, and a comprehensive benefits package. If you're passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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