IT Support Specialist

3 weeks ago


Hartlepool, Hartlepool, United Kingdom JW Lees Full time
IT Support Engineer Vacancy

JW Lees has an exciting opportunity for an IT Support Engineer to join our IT Team based at the Brewery in Middleton, supporting with everything tech and IT within our support office and managed estate.

Key Responsibilities:

  • Support and management of the organisation's user-based IT environment, both hardware and software
  • The operation of the IT Support Desk ensuring correct pathway to IT services
  • Support, management and maintenance of the organisations IT infrastructure and remote management of all sites IT installation
  • Proactive maintenance of all sites including regular site visits
  • Liaison with 3rd party suppliers and service providers ensuring service levels are maintained
  • Advising users of best use of IT facilities
  • Adherence to security best practices to ensure the security of the organisation's data and property

About JW Lees

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together



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