Sales Professional

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Keepmoat Homes Full time
Main Purpose of Role:

We are seeking a highly motivated and customer-focused Sales Executive to join our team at Keepmoat Homes in the South Midlands region. The successful candidate will work Thursday to Monday, providing exceptional service to our customers and potential customers, with the aim of achieving sales and financial targets on allocated developments.

The Sales Executive will be responsible for supporting customers through the buying process, both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions and keep existing customers informed about all aspects of build, sales, and progression. They will also ensure that standard follow-up procedures are adhered to and that all complaints and issues from customers are responded to.

The Sales Executive will work closely with the Sales Manager to ensure targets are met, sales are closed, and deposits are taken within set guidelines. They will also be responsible for opening the show home, organizing the presentation of the Sales Information Centre, Show Home, and Landscaping, including signage and cleanliness.

Key Responsibilities:

  • Provide exceptional customer service and support throughout the buying process
  • Maintain contact with customers through updates on promotions and keep existing customers informed about all aspects of build, sales, and progression
  • Ensure standard follow-up procedures are adhered to and respond to all customer complaints and issues
  • Work closely with the Sales Manager to ensure targets are met, sales are closed, and deposits are taken within set guidelines
  • Open the show home and organize the presentation of the Sales Information Centre, Show Home, and Landscaping

Requirements:

  • Educated to GCSE or equivalent standard in English and Maths
  • Formal sales/customer service specific qualifications desirable

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