Community Venue Coordinator

3 weeks ago

London, Greater London, United Kingdom Vivify Venues Full time
Job Description:

We are seeking a highly motivated and organised Community Venue Coordinator to lead our team at Vivify Venues. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our services, providing excellent customer experiences, and maintaining the highest standards of health and safety.

The successful candidate will have excellent communication skills, with the ability to effectively communicate with staff, customers, and other stakeholders. You will be a proactive problem solver, able to work independently and as part of a team, and possess a strong understanding of health and safety protocols.

This is an exciting opportunity to join a dynamic and growing organisation, where you will have the chance to make a real impact on our community. If you are a motivated and organised individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.

About the Role:

  • To deliver a world-class experience for our community hirers, ensuring all customers receive a positive and memorable experience.
  • To support the Regional Operations Manager with onsite training of new starters.
  • To lead a team to complete training modules, aiding the understanding and knowledge of the role, such as manual handling, safeguarding, and fire safety.
  • To drive consistency and standards of health and safety checks due diligence throughout the shift to ensure the high standards of the school, ground, and environment are maintained.
  • Undertake light cleaning duties to ensure that the school's premises are always left as found.
  • To unlock & lock the school whilst ensuring the security & safety of the site.
  • To manage shifts and rotas in the short and long term.
  • To be able to behave positively within a team when shifts need to be covered at short notice.
  • Conduct unannounced audits at varying sites.
  • To have the ability to travel between different sites and cover shifts where needed.
  • Due to the nature of our business, you may be asked at times to complete other duties and responsibilities to support the school and the team.

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