Sales Support Specialist
4 weeks ago
We zijn op zoek naar een Sales Support Specialist die onze klanten kan ondersteunen bij het vinden van de beste energiecontracten voor gas en elektriciteit. Als Sales Support Specialist ben je het eerste aanspreekpunt voor onze partners en beantwoord je vragen over offertes en lopende contracten.
Je taken:- Klant- en partnerverzoeken nauwkeurig en tijdig verwerken
- Commerciële vragen als kansen zien en hier gelijk mee aan de slag gaan
- Reageren op veel dagelijkse telefoontjes en e-mails van partners en klanten
- Je ondersteunt de Account Managers met algemene administratieve taken
- Je bouwt goede relaties op met collega's binnen het hele bedrijf zodat vragen tijdig opgelost kunnen worden en de teams onderling effectief samenwerken
- Goede sociale vaardigheden en administratieve skills
- Je kunt omgaan met (tijds)druk en bent gewend om te werken met KPI's
- Je neemt verantwoordelijkheid en houdt van initiatief nemen
- Je vindt het heel belangrijk om hoge klanttevredenheid te leveren
- Je lost problemen op terwijl je aan de belangen van de klant én van het bedrijf denkt
- Je vindt het leuk om zowel zelfstandig als in teamverband te werken
- Je hebt goede verbale en schriftelijke communicatieve vaardigheden in zowel het Nederlands als het Engels
We bieden een concurrerend salaris, ondersteund door een uitgebreid secundair arbeidsvoorwaardenpakket dat bestaat uit:
- Een potentiële bonus
- Premievrij pensioen
- Ziektekosten tegemoetkoming
- 25 dagen vakantie (inclusief mogelijkheid tot bijkopen van vakantiedagen)
- 2 extra vrije dagen per jaar om vrijwilligerswerk te doen
- Hybride werken (inclusief thuiswerkvergoeding voor de dagen dat je thuis werkt)
- Learning on the job én toegang tot heel veel studiemogelijkheden om jezelf verder te ontwikkelen
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