Sales Support Specialist
4 weeks ago
About The Role
At CarFinance 247, we're seeking a highly organised and detail-focused Sales Support Specialist to join our team. As a key member of our Dealer Intro Fulfilment team, you'll be responsible for managing a client base, handling administrative duties, and providing exceptional customer support.
Key Responsibilities
- Assist with pre- and post-sales activities, including document checking and verification
- Manage a client base and work closely with Business Managers to ensure a seamless customer journey
- Provide a link between Business Managers and internal teams, ensuring a smooth process for customers
- Assist with document checking and verification, as well as providing support for customers completing documents or understanding finance agreements
- Arrange and upload documentation, checking for accuracy and identifying errors or discrepancies
- Handle internal and external calls and email queries from departments, funders, and customers
- Maintain confidentiality over personal data and information relating to partnerships and customers
- Process large volumes of work in line with company SLAs and quality standards
- Work closely with finance partners to provide final paperwork for approved payouts
About You
- Previous experience in an FCA-regulated environment is preferred but not essential
- Excellent organisational skills and attention to detail
- Ability to work in a fast-paced environment and adapt to changing priorities
- Positive attitude and willingness to learn and develop skills
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