Sales Support Specialist

4 weeks ago


Manchester, United Kingdom CarFinance 247 Full time

About The Role

At CarFinance 247, we're seeking a highly organised and detail-focused Sales Support Specialist to join our team. As a key member of our Dealer Intro Fulfilment team, you'll be responsible for managing a client base, handling administrative duties, and providing exceptional customer support.

Key Responsibilities

  • Assist with pre- and post-sales activities, including document checking and verification
  • Manage a client base and work closely with Business Managers to ensure a seamless customer journey
  • Provide a link between Business Managers and internal teams, ensuring a smooth process for customers
  • Assist with document checking and verification, as well as providing support for customers completing documents or understanding finance agreements
  • Arrange and upload documentation, checking for accuracy and identifying errors or discrepancies
  • Handle internal and external calls and email queries from departments, funders, and customers
  • Maintain confidentiality over personal data and information relating to partnerships and customers
  • Process large volumes of work in line with company SLAs and quality standards
  • Work closely with finance partners to provide final paperwork for approved payouts

About You

  • Previous experience in an FCA-regulated environment is preferred but not essential
  • Excellent organisational skills and attention to detail
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Positive attitude and willingness to learn and develop skills


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