Care Support Specialist
3 weeks ago
**Job Title:** Care Support Specialist
About the RoleWe are seeking a skilled Care Support Specialist to join our team in Slough. This is an exciting opportunity for someone who wants to make a difference in the lives of vulnerable individuals with mental health needs.
Key Responsibilities:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Conduct assessments of needs and potential risks, agreeing levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting available services and resources
- Support customers to undertake domestic tasks, including practical assistance where necessary, to ensure high-quality living standards
- Assist individuals in managing prescribed medication
- Develop and maintain relationships with local community agencies and service providers
- Empower customers to access entitled services and benefits
- Carry out health and safety checks in individual rooms and communal areas
- Identify and report safeguarding concerns appropriately
- Promptly report and follow up maintenance issues
- Manage administrative tasks and maintain accurate tenant/customer records
- Encourage timely rent payments and effective management of rent accounts with the Housing Management team
- Proactively chase referrals to efficiently utilize available properties
- Adhere to Look Ahead's Policies and Procedures
- Participate in learning and development activities to enhance knowledge and skills
Requirements
- NVQ Level 2/3 or equivalent, or experience in the social care/charity sector
- Practical understanding of mental health conditions and their impact on affected individuals
- Excellent communication skills, including spoken and written English in both formal and informal contexts
- Demonstrable ability to build positive professional relationships
- Experience working as part of a team
- Proficiency in MS Office and ability to use computers and learn new systems
About Us
Look Ahead Care and Support is a leading not-for-profit provider of care and support services in London and the South East. Our mission is to co-design and deliver innovative social care solutions that enable people to thrive. We prioritize excellence, innovation, caring, compassion, inclusion, trust, partnership, and teamwork in everything we do.
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