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Administrative Team Lead

2 months ago

Birmingham, Birmingham, United Kingdom Modality LLP Full time
About Modality LLP

Modality LLP is a leading provider of NHS community outpatient services, renowned for its innovative approach to delivering efficient pathways for patients requiring specialist care, leading to high-quality patient outcomes.

Job Summary

We are seeking an experienced Administrative Team Lead to oversee the day-to-day administrative delivery of a portfolio of NHS/private services. The successful candidate will be responsible for ensuring that the administrative workload of services is planned and delegated effectively across the team, working in partnership with Service Clinical Leads and the Head of Operations to plan service capacity against patient demand.

Main Responsibilities
  • Support the day-to-day administrative management of a portfolio of community outpatient services
  • Ensure that the administrative workload of services is planned and delegated effectively across the team
  • Work in partnership with Service Clinical Leads and the Head of Operations to plan service capacity against patient demand
About the Role

This is an exciting opportunity to join a dynamic team and contribute to the delivery of high-quality patient care. The successful candidate will have a passion for patient care and a commitment to developing and delivering new and innovative patient pathways.

What We Offer
  • Enrolment to the NHS pension scheme
  • Annual leave minimum 27 days, plus 8 days bank holiday pro rata
  • Employee discounts and benefits scheme
  • Employee assistance programme (EAP)
  • Education and career pathways
  • Enhanced family-friendly policies
  • Flexible working
  • Wellbeing support and initiative
Requirements
  • Ability to work on own initiative
  • Organise own workload with minimal supervision working to tight and often changing timescales
  • Professional approach to work
  • Good telephone manner
  • Strong team player
  • Responsive and positive outlook
Skills and Knowledge
  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/written communication skills
  • Ability to pull together comprehensive draft reports, data and letters Negotiating, networking and persuasive skills
  • Problem-solving skills and ability to respond to sudden unexpected demands
  • Skills for supporting project management
  • Diary Management
  • Skills for managing aspects of projects ensuring they meet financial targets
  • Skills for manipulating information
  • Advanced keyboard skills, use of a range of software
Education and Experience
  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
  • Knowledge of administrative procedures, project management or information analysis
  • Working in a Project support role
  • Basic knowledge of project principles
  • Previously worked in similar position within the public sector
  • ECDL
  • MS Word/Outlook/Excel and other software packages
  • Excellent organisational skills
  • Ability to produce error-free and well-presented reports demonstrating a high level of accuracy