Automation Support Specialist
1 day ago
**Job Title:** Product Support Engineer
We are looking for a skilled Automation Support Specialist to join our team in Gloucester. This is a hands-on role where you will be front line with clients and customers and running projects from concept to delivery.
The successful candidate will have a technical understanding and an engineering background in industrial automation, PLC, SERVO DRIVES, MOTION CONTROL, industrial & machinery automation and motion application & support.
Key Responsibilities:
- Provision of technical support to existing customers via multiple media channels
- Support and training of in-house and external applications engineers
- Enabling communication between customers and development (R&D) teams
- Production of technical documentation and communications
- Work with customers to create world-class technical solutions using Trio products
- Work closely with our R&D throughout the product development cycle, to ensure product needs align with our customer feedback
Requirements:
- Degree or similar higher qualification in Software/Mechatronics/Electronics or related discipline
- Experience in programming industrial automation / manufacturing machines
- A thorough working knowledge and experience of 3 or more of the following: implementing and commissioning stand-alone automation computers, PLC or Motion Controller; good knowledge of a high level programming language, Ethernet networks, protocols and topology; electrical interfacing between a controller and sensors/actuators in an automation system; application and configuration of Industrial Robots; programming and configuration of touch-screen HMIs
Salary and Benefits:
- Competitive salary (£competitive)
- Some remote/hybrid working up to 25% of working time
- Group Life and Health Cashplan Insurance
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