Customer Dispatch Specialist

3 days ago


Chatteris, Cambridgeshire, United Kingdom Staffline Operations Full time
About the Company

Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Job Details

This is a full-time role; full-time availability is expected. The rate of pay is £12.49 per hour, overtime is available and paid at £15.61 per hour.

Responsibilities
  • Ensuring Health and safety is followed and adhered to.
  • Booking transport via excel and website portals for main site as well as 3rd party's.
  • Answering the phone and dealing with both internal and external Queries, communicating issues in a professional and timely manner.
  • Acting as the first point of contact for drivers and Hauliers via telephone and face to face.
  • Liaising with customer, hauliers, drivers and warehouse team to minimize delays and notify correct departments if any delays (commercial, logistics and supply chain).
  • Working in control temperature areas.
  • Processing paperwork for drivers on site correctly and dealing with paperwork for third party farms.
Requirements
  • Preferrably proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Strong background in English, Maths, and computing, with the ability to work well under pressure and meet deadlines while delivering exceptional customer service.
  • A flexible approach to work, strong attention to detail, and the ability to work independently are essential.
  • The successful candidate will be a team player, focused on achieving departmental goals while respecting the needs of others.
What We Offer
  • Earn £12.49 - £15.61 p/h.
  • Full time position.
  • OnSite support from Staffline.
  • Canteen on site.
  • Free car parking on site.
  • PPE provided.
  • Full training provided.
  • Opportunities for overtime.


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