Retail Operations Director

4 days ago


Chelmsford, Essex, United Kingdom Safestore Full time

About the Role

This is a dynamic and exciting opportunity for an experienced professional to join Safestore, the UK's largest self-storage group, as a Store Manager Designate.

As a key member of our retail operations team, you will be responsible for leading and developing a high-performing store management team to deliver exceptional customer service and drive business growth in our Chelmsford location.

Key Responsibilities:

  • Develop and implement effective store management strategies to achieve sales targets and improve operational efficiency.
  • Mentor and coach store managers to enhance their skills and knowledge, ensuring they are equipped to manage their teams effectively.
  • Collaborate with regional colleagues to share best practices and implement company-wide initiatives.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

What We Offer

In this role, you will have the opportunity to work for a leading company in the self-storage industry, with a strong focus on customer satisfaction and employee engagement.

Our compensation package includes a competitive salary of £31,000 - £34,000 per annum, plus benefits that reflect our commitment to your well-being and career development.

Your Background

We are seeking an experienced retail professional with a proven track record in store management, leadership, and team development.

You should have excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.

A strong understanding of retail operations, including sales, marketing, and customer service, is essential for success in this role.

About Safestore

Safestore is part of the FTSE 250 and has been recognized for its commitment to employee engagement and customer satisfaction.

We pride ourselves on creating a positive and inclusive work environment, where everyone feels valued and empowered to contribute to our success.


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