Pub General Manager

3 weeks ago


Central London, United Kingdom Imperial London Hotels Ltd Full time
Job Title: Pub General Manager

We are seeking an experienced and skilled Pub General Manager to join our team at Imperial London Hotels Ltd. As a key member of our management team, you will be responsible for the overall management of The London Pub, ensuring exceptional customer service, efficient operations, and a high-quality food and beverage experience.

Key Responsibilities:
  • Manage and maintain a high-quality bar service, emphasizing speed, efficiency, and exceptional customer service.
  • Develop and implement strategies to improve productivity, sales, and customer satisfaction.
  • Oversee the management of stock, including ordering, deliveries, and stock rotation.
  • Ensure compliance with licensing regulations and hotel procedures related to the service of alcoholic beverages.
  • Lead a team of staff, providing training, development, and coaching to ensure excellent customer service and high-quality food and beverage experiences.
  • Monitor and control cash procedures, including the preparation and calculation of beverage bills and cashing up of tills.
  • Collaborate with the F&B Manager to ensure seamless operations and exceptional customer experiences.
Requirements:
  • Proven experience as a Pub General Manager or in a similar role.
  • Excellent leadership and management skills, with the ability to motivate and develop a team.
  • Strong communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders.
  • Ability to work well under pressure in a fast-paced environment.
  • Knowledge of licensing regulations and hotel procedures related to the service of alcoholic beverages.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and growth within Imperial London Hotels Ltd.
  • A dynamic and supportive work environment.
  • Access to training and development programs.

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