Business Development Manager
4 weeks ago
We're seeking a talented General Manager to lead our team at The Acorn, a thriving food-led pub in Accrington. As a key member of our Marston's team, you'll be responsible for driving sales growth, developing your team, and delivering exceptional customer experiences.
About the Role
As a General Manager, you'll be accountable for the overall performance of the pub, including sales, customer satisfaction, and team engagement. You'll work closely with our area manager to develop and implement business plans, drive sales growth, and maintain high standards of customer service.
Key Responsibilities
- Lead and develop a high-performing team to deliver exceptional customer experiences
- Drive sales growth through effective marketing, promotions, and customer engagement
- Manage the pub's operations, including inventory, stock control, and cash handling
- Develop and implement business plans to achieve sales and customer satisfaction targets
- Maintain high standards of customer service, ensuring a warm and welcoming environment for all customers
What We Offer
As a General Manager at Marston's, you'll enjoy a competitive salary, bonus scheme, and a range of benefits, including access to a pension plan, private healthcare, and award-winning training and development opportunities.
About Marston's
Marston's is one of the UK's largest and most beloved pub chains, operating over 1,300 pubs, bars, and hotels. We're passionate about delivering exceptional customer experiences and creating a positive, supportive work environment for our teams.
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