Duty Manager

5 days ago


Lichfield, Staffordshire, United Kingdom The Club Company Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Duty Manager at Lichfield Golf & Country Club. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our health club facilities.

Key Responsibilities
  • Manage the general operation of the health club facilities during your shift, ensuring that all areas are clean, safe, and well-maintained.
  • Deal with member queries, health and safety issues, and procedures, maintaining high standards of customer service.
  • Work closely with the general manager to implement club standards and procedures, ensuring that every member has a positive experience during their visit.
  • Previous leisure supervisory/management experience is essential, with a proven track record of working shifts and weekends.
What We Offer

In addition to a competitive salary, we offer an excellent range of staff benefits, including:

  • Complimentary use of health club, group exercise classes, and golf facilities.
  • Competition play for team members with a golf handicap.
  • Bonus holiday days.
  • Generous hotel offers and discounts when you stay at our hotels.
  • 70% off meals on duty.
  • 25% off food, retail, and spa treatments at other times.
  • Discounted membership for a friend or family membership.
  • Free parking.
  • Uniform provided.
  • Learning and development programs.
  • Employee assistance program.
  • Opportunities to grow and develop within the group.
  • Cycle to work scheme.
  • Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
  • Smile seeker recognition and reward scheme.

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