Trading Operations Manager
4 days ago
About Us
Dobbies Garden Centres Ltd, a renowned UK retailer, is seeking an exceptional individual to fill the role of Trading Operations Manager. Founded in 1865 by James Dobbie, our company has grown into the largest garden centre retailer in the UK, boasting 77 stores across the country.
As a leader in the industry, we pride ourselves on showcasing own brand and branded products, concession partners, and services catering to every season, occasion, and style of garden. Our commitment to excellence extends to our restaurants and coffee shops, where customers can relax and enjoy refreshments or meals in a welcoming atmosphere.
The successful candidate will oversee department operations to maximize profitable sales growth while creating an unparalleled customer-focused environment. With a strong emphasis on teamwork and collaboration, this role requires someone who can lead by example and inspire their team to deliver outstanding results.
Job Description
We are looking for an experienced Trading Operations Manager to join our dynamic team. The ideal candidate will possess sales expertise and experience in retail operations management, with a proven track record of driving commercial awareness and budget understanding. A strong focus on training and development is also essential, as they will be responsible for identifying training needs and effectively coaching and training staff to deliver first-class customer experiences and safe environments.
Key Responsibilities
- Maximize profitable sales growth through effective department operations
- Create a positive workplace culture that fosters teamwork and collaboration
- Lead by example and inspire the team to deliver outstanding results
- Maintain seamless communication with central support teams to ensure top-notch stock supply and response
- Ensure compliance with health & safety regulations, prioritizing team member and customer well-being
Requirements
- Possess sales expertise and experience in retail operations management
- Demonstrate commercial awareness and budget understanding through driving retail sales and improving working practices
- Identify training needs and effectively coach and train staff to deliver first-class customer experiences and safe environments
What We Offer
- A generous annual leave entitlement, allowing you to take holidays when needed
- Treat yourself to exclusive discounts: 50% off in Restaurants, 25% off in the Garden Centre, and 10% off in Food Halls
- Access to Wagestream for financial wellbeing, enabling earnings access ahead of payday and financial advice
- Benefit from Retail Trust, offering confidential support, virtual GP services, free counseling, and discounted retail rewards
- Participate in Dobbies Academy for eLearning and development programs
- Join a thriving culture with passionate, diverse colleagues committed to customer satisfaction
Salary
£40,000 - £55,000 per annum, depending on experience
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