Field Service Engineer
2 weeks ago
Microlise is seeking a skilled Field Service Engineer to join our team. In this role, you will be responsible for providing exceptional service to our customers by installing, servicing, and maintaining our product suite.
Key Responsibilities:
- Undertake timely visits to customer sites to install, service, and support our product suite.
- Complete survey visits to identify suitable solutions for customers.
- Perform QA (quality assurance) visits on Microlise products and peripherals in customer assets.
- Manage inventory and maintain the safety and upkeep of your vehicle and provided tools/equipment.
- Liaise with customers at all levels and provide support to peers and contractor resources as needed.
Requirements:
- Auto electrics and/or telematics experience.
- Full UK driving license.
- Experience working to Service Level Agreements and Operational Schedules.
- Understanding of vehicle wiring diagrams and ability to interpret them.
- Strong customer service skills with a professional approach.
What We Offer:
- An estimated salary of £35,000 - £45,000 per annum, depending on experience.
- Company vehicle, shift allowance, laptop, mobile phone, and tools provided.
- Private medical insurance with Vitality Health, including rewards for members such as free Amazon Prime and discounted gym membership.
- 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service.
- Life Assurance, four times annual salary.
- Free Costco membership and 20% off EE mobile and line rental.
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