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Restaurant Operations Manager
1 month ago
As a Front of House Manager at wagamama, you'll play a pivotal role in delivering exceptional customer experiences and driving restaurant performance.
SalaryWe're offering a competitive salary, with the potential for an annual bonus of up to £1,000. Additionally, you'll enjoy weekly pay, a share of tips, and flexible hours to support your side hustle.
Job DescriptionYou'll be responsible for leading a high-performing team, focusing on training and developing your colleagues to achieve their best. This will involve running and planning shifts, ensuring adequate cover, and coaching team members on the go.
Another key aspect of the role is managing labour and rotas, as well as understanding the financial performance of the restaurant. You'll need to balance these responsibilities while maintaining high standards and celebrating success with your team.
Required Skills and Qualifications- A passion for supporting and developing your team, with a focus on training and maintaining high standards.
- Experience in running and planning shifts, with a talent for working with the team and coaching on the go.
- A strong understanding of labour and rota management, including financial performance analysis.
- An ability to celebrate success with your team, recognising individual needs and drivers.
- Weekly pay and a share of tips.
- An annual bonus opportunity of up to £1,000.
- Flexible hours to support your side hustle.
- Free food on shift, plus 50% off menu items outside of work.
- An industry-leading family-friendly policy, including 26 weeks full pay and 13 weeks half pay for expectant or adoptive parents.
- The chance to be one of the first to experience our brand-new menus.
- wagamama parties throughout the year, with VIP guests.
- A national recognition programme, where you can become a 'Love Above the Door Legend'.
In addition to these benefits, we offer a range of standard employee perks, including a pension scheme, holiday time, training opportunities, cycle-to-work scheme, retail and leisure discounts, discounted gym memberships, and long-service awards.
