Branch Manager

1 day ago

Cannock, Staffordshire, United Kingdom Spicerhaart Group Ltd. Full time
Branch Manager Opportunity

We are seeking an experienced Branch Manager to lead our Estate Agency team in delivering exceptional service to our clients. As a key member of our team, you will be responsible for driving business growth, managing a team of estate agents, and ensuring the highest standards of customer service.

Key Responsibilities:

  • Lead daily meetings with the Estate Agency team to discuss sales performance, customer feedback, and business development opportunities.
  • Coach and develop the team to achieve key performance indicators (KPIs) and drive business growth.
  • Monitor and assess individual team member performance, providing constructive feedback and coaching to improve performance.
  • Develop and implement business plans to drive sales growth and improve customer satisfaction.
  • Build and maintain strong relationships with vendors, buyers, and other stakeholders to drive business growth and improve customer satisfaction.
  • Ensure the business is risk-averse and compliant with all regulatory requirements.

Requirements:

  • Minimum of 2 years' experience in Estate Agency at a Senior Negotiator position or higher.
  • Full UK driving license for a manual vehicle.
  • Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with customers, suppliers, and colleagues.
  • Ability to work under own initiative, with a strong focus on delivering results and driving business growth.
  • Good IT skills, with experience of Microsoft packages.
  • Attention to detail and ability to manage time-sensitive and high-volume workloads.

What We Offer:

  • Competitive salary and uncapped commission scheme.
  • BMW 1 Series company car or monthly car allowance.
  • Enrolment onto a fully-funded training course to earn a Level 2 Estate Agent Qualification.
  • Career progression opportunities within the Spicerhaart Group Ltd.
  • Employee Assistance Programme.

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.

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