Datacenter Operations Specialist
2 weeks ago
Wipro is an exciting organization to work for, ranked as a "Top Employer" by the Top Employer Institute. We're committed to diversity and inclusion, and our business is growing rapidly.
Key Responsibilities:
- Provide technical consultancy to customers on system performance, integration, and configuration.
- Develop and maintain hands-on expertise in shell, Perl, Python, or PowerShell.
- Analyze system performance and recommend optimization strategies.
- Ensure high availability of the production environment, meeting business needs and Service Level Agreements.
- Lead Root Cause Analysis for high-severity issues, collaborating with multiple teams for successful resolution.
- Participate in OS and software/hardware component upgrade/patching planning and execution.
- Provide subject matter expertise on middleware issues, security threats, and vulnerabilities.
- Contribute to disaster recovery policy establishment and testing across Middleware environments.
- Adhere to Change and Release Management processes.
- Develop technical documentation on monitoring and performance.
- Regularly report project updates to SDM and perform other duties as assigned.
- Lead problem determination on system errors or malfunctions, collaborating with application teams/suppliers.
- Perform capacity studies to analyze current resource utilization and estimate future requirements.
- Support internal and external audit exercises for certification and contractual requirements.
- Stay up-to-date with technological advancements, emerging standards, and new software/hardware solutions.
Technical Requirements:
- Windows Servers: Wintel server OS and hardware (HP, IBM, and Dell).
- Network Load-Balancing: Design, implementation, and support for NetScaler, Access Gateway with Advanced Access Control, Load Balancing, GSLB, SSL Offloading, responders, and rewrites on VPX, SDX, and MPX appliances.
Benefits:
- Competitive salary
- Generous benefits package
- Training and development opportunities
- Exciting career within a fast-paced and dynamic business
Equal Opportunities:
Wipro is an advocate for positive change and conscious inclusion. We strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.
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