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Governance and Compliance Specialist

2 months ago

Brighton, Brighton and Hove, United Kingdom AMEX Full time

Lead the Way in Business Governance

At American Express, we're committed to providing the world's best customer experience every day. As a Manager, Business Governance, you'll play a critical role in supporting our Global Network Services organization and internal partners by contributing to overall business governance, operational excellence, and regulatory change management.

Key Responsibilities:

  • Collaborate with Compliance, Operational Excellence, and Tech business partners to coordinate and thought-partner across a wide range of business issues.
  • Maintain and oversee Standard Operating Procedures for Global Network Services.
  • Lead PRSA Quarterly Testing and Refresh.
  • Oversight of team processes related to team Auditing.
  • Regulatory Change management oversight.
  • Operational Risk Event support and oversight.
  • TLM and Alternate Practice management and oversight.
  • Access Management.
  • Ongoing reporting requests.

Requirements:

  • Solid experience in a governance, operational excellence, compliance, or business governance-related function.
  • Highly motivated self-starter with operational thought leadership and project management skills.
  • Capable of high levels of output while balancing multiple priorities.
  • Culturally-aware with a Global mindset to partner and work across all international markets.
  • Superior relationship management skills with proven ability to influence without authority across a matrix organization.
  • Strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.
  • Excellent written and verbal communication skills.
  • Superior organization, time management, and planning skills.

What We Offer:

  • Competitive base salaries.
  • Bonus incentives.
  • Support for financial-well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements.
  • Generous paid parental leave policies.
  • Free access to global on-site wellness centers.
  • Free and confidential counseling support.
  • Career development and training opportunities.