Night Porter Assistant

2 weeks ago


Harlow, Essex, United Kingdom AccorHotel Full time

As a Night Porter at Accor Hotel


As a key member of our front desk team, you will be the face of our hotel, extending a warm welcome to our guests during the night, while putting their wellbeing at the heart of everything you do. You will add your personal touch to their stay, ensuring a memorable experience.


You will assist in the general running of the hotel at night, supporting other departments to set up for the next day. Your attention to detail and ability to work autonomously will be crucial in maintaining high standards of quality and safety.


Key Responsibilities:



  1. Undertake night audits and hotel safety checks to ensure the safety and wellbeing of all guests and staff.
  2. Provide exceptional guest relations, receiving and recognising all guests, including those requiring special attention.
  3. Assist in the setup and preparation of the hotel for the next day, ensuring a seamless transition between shifts.
  4. Work collaboratively with other departments to maintain high standards of quality and service.

About Our Hotel


Our hotel offers 119 rooms, with a contemporary look and feel. We are located just 3 miles from the town centre, making us an excellent base for exploring local interests and the Essex County. Within an hour's drive, you can reach Cambridge, St. Albans, Southend-on-Sea, and many other places of cultural and natural interest.


We're Looking for:


A motivated and passionate individual who is dedicated to continuously improving the quality of our hotel's services. If you are confident in all aspects of guest relations, have excellent communication skills, and are able to work well under pressure, we would love to hear from you.


What We Offer:


As a valued member of our team, you will receive comprehensive training in all front of house related functions and the safety of the property and people. We offer a competitive salary, excellent benefits, and opportunities for career growth and development.


Ready to Discover More?


Get in touch with us to learn more about this exciting opportunity and how you can become a part of our dynamic team.


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