Technology Operations Manager

2 weeks ago


London, Greater London, United Kingdom Connexa IT Recruitment Full time
Job Overview

We are seeking a Technology Operations Manager to lead our IT infrastructure team. As Technology Operations Manager, you will be responsible for managing and maintaining our hybrid IT environments, leveraging Azure cloud services, and ensuring robust networking with tools such as WatchGuard firewalls and UniFi systems.

This role is ideal for someone passionate about technology operations and leading teams to deliver exceptional IT solutions that drive business success. If you're excited about working in a fast-paced, collaborative environment, this is your opportunity to shine.

Key Responsibilities:

  • Manage and Maintain Hybrid IT Environments: Oversee the design, implementation, and maintenance of secure, scalable systems, leveraging Azure cloud services, and ensure robust networking with industry-standard tools.
  • Lead the Service Desk: Inspire a dedicated team to provide outstanding support, streamlining processes with Jira Service Management, and maintaining high standards through SLAs and KPIs.
  • Drive Cybersecurity Excellence: Implement forward-thinking security measures, establish IT policies, and lead disaster recovery planning to safeguard operations.
  • Support Business Growth: Align IT strategies with retail goals, playing a vital role in the expansion of retail outlets across the UK.
  • Manage Strategic Initiatives: Collaborate on long-term IT plans, oversee budgets, and maintain compliance with industry regulations.

Requirements:

  • Proven leadership in managing technical teams and infrastructure in high-pressure environments.
  • At least 5 years' experience in IT infrastructure, with expertise in cloud technologies (preferably Azure).
  • Strong knowledge of cybersecurity frameworks such as NIST, ISO 27001, and MITRE ATT&CK.
  • Ability to thrive under pressure and adapt to shifting priorities.

Salary: £80,000 - £110,000 per annum, depending on experience.



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