Senior Customer Support Engineer

2 days ago


Blackburn, Blackburn with Darwen, United Kingdom Owen Daniels Consultancy Full time
About the Role

CV Library is looking for a Senior Customer Support Engineer to join our team. In this role, you will provide technical support to business and consumer customers, managing complex inquiries and recommending solutions.

Responsibilities:
  1. Deliver exceptional customer service by providing timely and effective support.
  2. Develop and lead technical support staff, enhancing processes and working closely with cross-functional teams.
  3. Maintain up-to-date knowledge of products and industry standards.
Requirements:
  • Qualified Electrician or relevant experience.
  • Proven track record of providing excellent customer support.
What We Offer:
  • Salary: £45,000 - £65,000 per annum (dependent on experience).
  • Benefits package including 7% matched pension and medical cash plan.
  • Ongoing training and development opportunities.


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