Export Coordinator Specialist
1 month ago
Brightwork Limited is pleased to be recruiting for an Export Coordinator on a full-time, permanent basis in Aberdeen. This role offers a competitive salary of £35,000 - £45,000 per annum.
Job Description:As Export Coordinator, you will play a crucial role in the Export team, supporting the coordination of shipments from start to finish. Your responsibilities will include quotation, ensuring clients receive excellent customer service care throughout all aspects of their enquiry.
- Assist with new client onboarding, ensuring a smooth transition to our services
- Develop core client relationships to achieve set team goals
- Work closely with the Sales team to maintain existing client relationships
- Attend regular client meetings
- Accurately enter consignment and client information into our system
- Book shipments with carriers, including airlines, shipping lines, and road transport companies
- Process shipping documentation, including MAWB, HAWB, Bill of Lading, CMR, and Standard Shipping Note
- Process customs declarations through ASM software, adhering to instructions and HMRC compliance
- Maintain a thorough understanding of HM Revenue & Customs regulations
- Adhere to destination-specific documentation requirements
- Ensure monthly KPIs are met and billing requirements are achieved in a timely manner
- Provide competitive quotations to customers and overseas offices, ensuring intelligent buying is always sought
- Resolve day-to-day issues with Clients and Vendors, including issuing NCRs
- Fully understand our Compliance Programme, working closely with the Export Manager and Regional Compliance Manager for the latest trade sanctions etc.
- Ensure Dangerous Goods procedures are followed within the department for successful export, in accordance with current regulations
- Provide advice to clients on all aspects of importing/exporting cargoes
- Follow Client Standard Operating Procedures (SOPs)
To be successful in this role, you will require:
- Good organisational skills
- A high level of accuracy in checking and processing information
- The ability to form good relationships with clients, colleagues, and vendors
- Experience in freight forwarding/logistics
- Experienced in handling Dangerous Goods
- A comprehensive understanding of Export Regimes and Customs Tariff
- Familiarity with Lloyds Loading List, OAG Flight Guide, and Croner's Export Guide
- Excellent Microsoft skills, particularly Excel
- Good oral and communication skills
- The ability to react to operational demands, organise time effectively, and prioritise tasks to cope with fluctuating workloads
- Able to work on your own initiative, and as part of a team
- Competent in the use of CDS
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