Vehicle Repair Specialist
11 hours ago
Solus Accident Repair Centres, one of the largest body repair groups in the country, is seeking an experienced Automotive Damage Assessment Expert. This role involves working closely with customers to deliver exceptional service and ensure that they receive the best possible experience.
About the Role
We are looking for a skilled individual who can carry out computerised estimates using Audatex. The ideal candidate will have proven experience or knowledge of working in the automotive repair industry, hold an ATA Accredited qualification, and possess excellent communication skills. A flexible and adaptable approach to managing workflow across multiple departments/specialisms is also essential.
Responsibilities
- Carry out computerised estimates using Audatex.
- Communicate with customers to provide repair information and estimated completion times.
- Compile all relevant documentation and records of estimates and repairs.
- Maintain accurate records on the Advance system.
- Monitor progress of vehicles through the repair process.
- Negotiate estimates with Aviva Engineers as required.
- Discuss claim-related issues with Aviva Engineers.
- Identify opportunities for non-insurance related repairs.
- Collaborate with other team members as needed.
- Educate and support colleagues within the Fulfilment centre.
Benefits
- A competitive bonus scheme.
- Group income protection with access to a GP and medical advice 24/7 for yourself and your family.
- An excellent benefits package.
- Competitive employer-matched pension contributions.
- Discounts on Aviva products and services.
- Savings and benefits schemes.
- Electric vehicle purchase discounts for employees.
- Main manufacturer approvals: Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen.
- Prestigious industry awards for customer service, apprenticeships, and IT systems.
- Thatcham links for top-notch products and training in the UK.
- Diverse locations, hours, and working patterns to suit our customers, business, and you.
Estimated salary: £35,000 - £45,000 per annum based on experience.
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