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F & B Host - Cardiff
2 months ago
About the Role
We are seeking a charismatic F&B Host to join our team at Grosvenor Casinos in Cardiff. As the face of our business, you will be responsible for creating a welcoming and entertaining experience for our customers.
Your passion for people and commitment to delivering exceptional service will be key to exceeding our guests' expectations and making them feel valued.
Key Responsibilities
You will be responsible for:
- Providing a friendly and efficient service to customers, ensuring they have an amazing experience with us
- Being familiar with current promotions and products to ensure customers can make the most of their visit
- Proactively offering and providing a prompt service of food and beverages, delivering products you are proud of
- Contributing positively to daily and weekly targets
- Displaying a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way
- Replenishing stocks to ensure customers always have access to products
What We Offer
- Free parking
- 50% discount on food
- 1 extra per hour after midnight
- Shared tips