Aftersales Support Specialist

3 days ago


Cardiff, Cardiff, United Kingdom Perfect Placement Full time
Automotive Aftersales Advisor Job Role

Perfect Placement is seeking an experienced Automotive Aftersales Advisor to join our team. As an Aftersales Advisor, you will be responsible for providing exceptional customer service and support to our customers.

Your key responsibilities will include:

  • Meeting and greeting service customers and identifying their requirements
  • Taking aftersales department bookings
  • Workshop loading
  • Advising customers on any additional work that is required and gaining authorisation for that work
  • Upselling

To be successful in this role, you will need to have a flexible and can-do attitude, as well as a passion for delivering outstanding customer service. You will also need to have previous working experience as an Aftersales Advisor and experience within motor trade DMS systems.

The salary for this position is estimated to be around £30,000 - £35,000 per annum, depending on experience. The working hours are Monday to Friday 8:00am-5:00pm only, with no weekends.

This is an excellent opportunity for an experienced Aftersales Advisor to take their career to the next level and join a dynamic and supportive team.


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